Please check out our FAQs for any questions! For any questions that are not answered in the FAQs please contact the email address below based on the type of inquiry. ISSTD Staff responds to inquiries in the order in which they are received. Our typical response time is two to three business days. Please note our operating hours are 9:00am - 5:00pm US Eastern Time Monday through Friday. If you have an urgent question related to a live event these emails will be answered as quickly as possible. Please note that if you are an ISSTD Member it may take up to 48 business hours for your member status to update in the system. Please do not register for any courses or trainings if you do not see the member price reflected. Refunds will not be provided for registering at the non-member fee.

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